Role: User Experience Designer and Researcher
Industry: Automotive, Electric Vehicle Charging
Processes: Needfinding, Task Analysis, User Interface Testing
Tools: Adobe XD
Reframe: Focused on redesigning the current products rather than finding an ideal solution
My original work objective at TEQ Charging was to create the best payment user experience for electric vehicle charging stations, however after conversations with the product owners I realized that the company was committed to a mobile first architetcure and decided to reframe my objective to user testing and iterating the current products.
Collaborate: Company norms and products were redesigned via facilitation and user testing
Document: Created company visual standards for user interface design and documentation