Education

Aug 2014 - May 2017

Masters of Industrial Design

Georgia Institute of Technology

 

May 2011 - Jul 2014

Bachelors of Science in Mechanical Engineering

Georgia Institute of Technology

 

Professional

Feb 2018 - Current

User Experience Researcher II

Cox Automotive

using sticky notes at work
reading up on some data visualization content by edward tufte
  • Conducted a 43-sample size first-click test of a proposed design change that was successfully released to production.

  • Completed 5 qualitative research studies by conducting and synthesizing 40+ remote and in-person interview sessions.

 

May 2017 - Jul 2017

User Experience Researcher and Designer

TEQ Charging

putting together a design system
applying the design system
  • Led design thinking sessions with the CEO and CTO to implement an agile development structure and define a core vision.

  • Established design standards by testing and validating all customer-facing web applications with 20+ electric vehicle drivers.

 

May 2016 - Aug 2016

User Experience Researcher and Designer

Home Depot

stakeholder mapping session
dot voting feedback from the Enterprise UX Team
  • Collaborated with an agile team to redesign a video surveillance software used by more than 6,000 employees.

  • Led my development team in the collection and synthesis of over 20 hours of interview data to create a list of user stories.

  • Coded an interface in HTML and CSS that was iterated upon 60+ times and implemented the company’s design standards.

  • The interface reduced task time by 40% for 3 core user interactions made over 300,000 times per day.

 

Personal

Jan 2018 - Mar 2019

Service Design Volunteer

NYC Service Jam

facilitating a design thinking session
my service design mentor badge
  • Collaborated with a 20-person team to provide service design mentorship to 30+ participants of a service design hackathon.

  • Synthesized survey feedback data to surface unmet stakeholder needs and to iterate the design of the survey.

 

Jan 2016 - Feb 2017

Service Design Volunteer

Atlanta Service Jam

providing concept feedback
running a workshop on prototyping
  • Built strategy and program structure for a service design hackathon that developed solutions for 6 non-profits in Atlanta.

  • Directed a 9-person team to execute the program structure and provide service design mentorship to 30+ participants.

  • Increased the hackathon’s attendance by 30% and the event’s revenue by 40% in comparison to the previous year.

 

Academic

Aug 2016 - May 2017

User Experience Researcher and Designer

Georgia Tech, Masters of Industrial Design, Thesis Project

set up and results from a card sorting session
results from first-click testing
  • Implemented a user-centered design process in the development of a web application for accessing local legislation.

  • Conducted 50 interviews with U.S. citizens, state legislators, and usability experts over 6 rounds of user research and testing.

  • Reduced time on task by 20% and increased usability scores 300% through a 20-person usability test.

 

Jan 2016 - Aug 2016

Design Researcher

Georgia Tech, Engineering Design Research Lab

current day oxygen therapy devices
electronics layout for a wearable oxygen therapy device
  • Designed the system architecture, mechanical layout, and control systems algorithms of a wearable oxygen concentrator.

  • Published by the American Society of Mechanical Engineers (ASME) for the paper “Wearable On-Demand Oxygen Therapy”.

  • Gave an oral presentation at the ASME: 9th Frontiers in Biomedical Devices conference, attended by over 2,000 people.

  • Showcased in the Museum of Design Atlanta for the exhibition “On You: Wearing Technology”.

 

Jan 2016 ‑ May 2016

Industrial Designer

Georgia Tech, Masters of Industrial Design, 3D Printed Bicycle Studio

using conducive filament to 3D print snap-on electronics modules
bicycle 3D printed out of carbon fiber and conductive filament
  • Designed a 3D-printed bicycle frame and built accompanying circuit using conductive filaments to power and facilitate data communication between modular electronic components on a snap-fit surface.

 

Aug 2015 ‑ Dec 2015

Industrial Designer

Georgia Tech, Masters of Industrial Design, Disruptive Technology Studio

  • Designed a novel NFC-chip enabled jeans button containing exact measurement dimensions of blue jeans, as well as an accompanying service and mobile marketplace application to enable users to purchase perfect-fit jeans.

 

Jan 2015 ‑ May 2015

Industrial Designer

Georgia Tech, Masters of Industrial Design, Chronic Illness Management Studio

moldable hearing aid
electronics layout for moldable hearing aid
  • Designed a mass-manufacture, moldable dental implant to serve as a bone-conduction hearing aid, significantly reducing the cost of a proven medical procedure.